WhatsApp Communication Policy

This policy explains how Future Smart Construction, LLC uses WhatsApp to communicate with prospective and existing clients, and what you can expect when you message us through the floating WhatsApp button on this website.

When you start a WhatsApp conversation with us, you consent to receive replies from our team at that number regarding your inquiry. We do not add you to marketing broadcast lists without your explicit request.

• Answering questions about smart home, networking, home theater, and security camera services;
• Requesting details or photos needed to prepare an estimate;
• Scheduling site visits, installations, and service appointments;
• Sending appointment reminders and technician arrival updates;
• Following up after a completed installation.

We aim to respond during normal business hours. Messages received after hours, on weekends, or on holidays are typically answered the next business day. WhatsApp is not an emergency channel; for urgent matters, please call us.

Please share only the information needed for your project, such as your name, service address, and photos of the areas involved. Do not send payment card numbers, government identification numbers, alarm codes, or system passwords through WhatsApp.

WhatsApp is operated by a third party. Message delivery, encryption, and storage on your device are governed by WhatsApp's own terms and privacy policy.

We may retain WhatsApp conversations as part of the project record, for quality assurance, and to document approvals of scope or pricing. Records are retained no longer than needed for those purposes or as required by law.

You can opt out at any time by replying STOP, or by asking us to contact you only by phone or email. Opting out of WhatsApp does not affect service work already scheduled.

WhatsApp uses your internet connection. Standard carrier data rates from your mobile provider may apply. We do not charge for WhatsApp communication.